TERMS AND CONDITIONS OF USE
Last Updated on 02/02/2026
These Terms and Conditions apply to purchases made through Carley Aplin Photography, operated by Carley Aplin ("we", "us", "our").
Contact email: [email protected]
By purchasing any product, service, or digital content from us, you agree to these Terms and Conditions. Please read them carefully before completing your purchase.
1. ABOUT OUR PRODUCTS
We provide photography services, educational resources, digital products, presets, and related creative materials.
These Terms and Conditions apply to all purchases made through our website, checkout pages, and third-party payment providers.
2. DIGITAL PRODUCTS
Our digital products include, but are not limited to:
Digital products are supplied electronically and no physical item will be shipped.
Once payment has been successfully completed, your digital product will be delivered using the email address provided at checkout. Delivery may include download links, access instructions, or other electronic methods.
You are responsible for providing an accurate email address at checkout and checking your inbox, spam, and promotional folders for delivery emails.
If you experience any issues accessing your purchase, please contact us at [email protected] and we will make reasonable efforts to assist.
3. PAYMENT
All payments are processed securely through third-party payment providers, including Stripe and other payment processors where applicable.
By completing your purchase, you authorise us and our payment provider to process payment for the amount shown at checkout.
We do not store complete payment card details. Payment information is securely processed by third-party payment providers in accordance with their own terms and security policies.
4. DIGITAL PRODUCT DELIVERY AND ACCESS
By completing your purchase, you acknowledge that delivery of your digital product begins immediately after payment has been successfully processed.
Due to the nature of digital products, we cannot guarantee that refunds will be available once a product has been delivered, downloaded, or accessed, except where required by applicable consumer law.
If you have difficulty accessing your purchase, please contact us before attempting to initiate a payment dispute or chargeback so we have the opportunity to investigate and help.
5. DUPLICATE PURCHASES
Customers are responsible for reviewing their order details before completing payment.
If you accidentally purchase the same digital product more than once, please contact us as soon as possible at [email protected].
Where duplicate purchases occur due to multiple completed checkout transactions, we will review the circumstances and assist where appropriate.
Duplicate transactions caused by separate completed checkouts through our payment provider are not considered charges manually created by us.
6. REFUNDS
Due to the instant delivery and digital nature of our products, refunds are not automatically provided once a product has been delivered or accessed.
If you experience an issue with your purchase, please contact us within a reasonable timeframe so we can investigate.
Refund requests will be considered on a case-by-case basis and in accordance with applicable UK consumer protection laws.
Nothing in these Terms affects your statutory rights.
7. PAYMENT DISPUTES AND CHARGEBACKS
If you believe there is an issue with your purchase, including:
you agree to contact us first at [email protected] so we have the opportunity to investigate and attempt to resolve the issue.
In the event of a payment dispute or chargeback, we reserve the right to provide relevant evidence to the payment provider, including:
8. USE OF DIGITAL PRODUCTS
All digital products remain the intellectual property of Carley Aplin Photography.
Purchasing a digital product grants you a personal, non-transferable licence to use the product for your own personal or business editing purposes.
You may not:
9. INTELLECTUAL PROPERTY
All images, designs, branding, text, graphics, presets, educational materials, and creative content provided by Carley Aplin Photography remain the intellectual property of Carley Aplin.
No part of our products or materials may be copied, reproduced, distributed, or used without written permission.
10. WEBSITE USE
We aim to ensure that all information provided on our website is accurate and up to date. However, we cannot guarantee that all website content will always be free from errors.
We reserve the right to update, modify, or discontinue products, services, pricing, or website content at any time.
11. THIRD PARTY SERVICES
We use third-party providers to operate our business, including payment processors, email delivery platforms, website providers, and digital delivery systems.
We are not responsible for interruptions, technical failures, or issues caused by third-party platforms outside of our reasonable control.
12. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
Information collected during purchase may include your name, email address, payment confirmation details, and order information required to deliver your purchase and provide customer support.
13. LIMITATION OF LIABILITY
We will make reasonable efforts to provide accurate information and reliable products.
We are not responsible for losses caused by circumstances outside our reasonable control, including third-party platform failures, internet issues, or incorrect information provided by customers.
14. CHANGES TO THESE TERMS
We reserve the right to update these Terms and Conditions from time to time.
The version applicable to your purchase will be the version available at the time you complete your order.
15. GOVERNING LAW
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be handled in accordance with applicable UK laws and regulations.
16. CONTACT
If you have any questions regarding these Terms and Conditions, please contact:
Carley Aplin Photography
Email: [email protected]
By completing a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.